Helena History Hikes & Walks Tour Policies
Although our season has ended, it’s never a bad idea to review our Know Before You Go section
Further Questions After Reading? Call (406) 202-8196
Please carefully review and agree to the waiver form before purchasing a ticket. This form and accompanying information will be available during the booking process. The Montana History Foundation (MHF) will not allow anyone on the tours if a waiver is not confirmed beforehand.
Any tour participant’s ticket must be booked by the time the tour is set to begin. The ticket portal will remain open for 15 minutes after the tour is set to begin to accommodate any last minute bookings. The website’s booking portal will automatically close when 20 spots are booked on the downtown tours and 12 spots are booked on the hike.
No Show Policy
If a pre-booked party does not show at the designated tour start time, it is their responsibility to reach out to us to discuss a partial refund. The guide is instructed to wait 10 minutes for any late parties. The guide will begin the tour if the ten minute waiting period is eclipsed.
Cancellations made 24 hours* before the scheduled start time will receive a full refund. Cancellations made with-in 24 hours will not be granted a refund. “Extenuating circumstances” cancellations are handled on a case-by-case basis; please contact Zach at [email protected] or 406-202-8196 if you have an extenuating circumstance cancellation.
*Special events or private tours may require additional cancellation time. Private tour fees are non-refundable.
- If rain, snow, or extreme wind are on the forecast or evident near a tour’s start time, the tour guide will ask the group if anyone is willing to go. If some or all say yes, the tour will proceed at guide’s discretion.
- If thunder is heard 10 minutes before a tour is set to begin, the tour will be canceled. If thunder is heard at any point during the tour, the guide has the right to end the tour. Refunds will be issued.
- If the weather forecast predicts temperatures under 30 degrees, the guide will cancel the tour (it can happen, even in the summer!).
- If the temperature exceeds 100 degrees, the tour will be at guide and visitor discretion.
- If a participant decides to opt out of a tour before it is set to begin for any weather-related concerns, they will have the choice to either get a full refund or reschedule their tour to a future date.
I agree to comply with all Montana History Foundation (MHF) rules, including those given verbally and in writing, and to participate in presentations of any safety material, such as reviews on walking safety, which may be designed and offered to promote safety in MHF activities and adventures. I agree to follow all other written and verbal trip safety rules presented to me by the MHF.
Equipment and Apparel Policy
We advise bringing a water bottle, wearing appropriate footwear, and appropriate attire while touring. It is participant’s responsibility to ensure that these are in working order. Please bring any other necessary equipment such as inhalers, walking sticks, umbrellas, rain coats, backpacks, etc.
Control of Tours Policy
The MHF reserves the right to make route and trip modifications as necessary or advisable to improve the trip quality and/or accommodate the comfort and well-being/safety of participants and the provider. The MHF reserves the right to decline accepting or retaining any tour participant whose health or actions in MHF activities in its sole judgment impedes the operation of a trip or the welfare, safety or enjoyment of the participants or provider.
Physical Condition Policy
I understand the nature of a walking tour and represent that I am qualified to participate in such activity. I further acknowledge and accept that it is my responsibility to consult with my own personal physician about my physical health, fitness, and ability to participate in the walking tour and will do so before participating in the trip.
I acknowledge that as a participant in Helena History Hikes & Walks, I have been advised to obtain medical, travel and trip cancellation insurance.
Use of Images Policy
I consent, authorize and grant the MHF all necessary authority, right, license and permission to use photographs, audio and/or video recordings, or other forms of recordings that capture my image, likeness and/or voice (or all of these) which are associated with my trip, (collectively hereinafter referred to as “images”), in which I may be included in whole or in part, in any manner or media, including print, broadcast, Internet media, direct marketing channels, downloadable content and applications, and all other technologies now known or hereafter developed. The images may be used or exploited for any commercial or non-commercial purpose whatsoever, and may be altered, modified, changed, combined, or incorporated into other works. I hereby relinquish any rights that I may have in the Images; (including privacy, personality, and publicity rights). No fees or other compensation whatsoever will be provided to me for or in connection with use of the Images. I release MHF their respective licensees, assigns, representatives, and agents from any and all claims which I may now or in the future have relating to the ownership, reproductions, display, distribution or other use of the Images.
For the safety and comfort of our guides and other guests and due to the historical significance of our sites, pets are not allowed on tours or hikes. Service dogs as approved by the Americans with Disabilities Act are permitted; however, emotional support, comfort, or companion pets are not allowed.
For the safety and comfort of our guides and other guests we do not permit smoking (including e-cigarettes) on tours or hikes. The MHF reserves the right to request a guest leave a tour or hike if they are smoking.
As a guest we encourage you to take souvenir photos but request you do not film tours and hikes. Please be aware of your surroundings when walking and stopping to listen on each tour. If you choose to take pictures, do not walk backwards to get something in the shot as it may cause you to fall or bump into another tour attendant.
Cell Phone Etiquette
Please put your cell phone on silent while on a tour so as not to interrupt the guide. We understand you may need to take an urgent call; if you do so, please be courteous to the guide and other guests and step away from the group and speak quietly.
Please enjoy but do not destroy cultural heritage! Feel free to take pictures, but leave artifacts in place for others to observe.
Any person who, without official permission, excavates, removes, appropriates or vandalizes any historic or prehistoric ruin, artifact, or archaeological resource is subject to substantial penalties. Please do not litter as trash receptacles are infrequent on both the hike and walks.
Are advance reservations or payment required?
Our tours fill up quickly. We highly recommend reserving your spot in advance.
How do I make a reservation?
You can purchase tickets online at https://www.mthistory.org/events. Or you can contact Zach at [email protected] or 406-202-8196 to make a reservation.
When should I arrive?
We ask that you arrive 10-15 minutes prior to the start time whether or not you have reservations. This allows our guides to check in all guests and begin on time. If an attendant arrives late, the guide will not be expected to restart or return to previous stops.
Do I need to bring anything on a tour?
We recommend bringing water as most tours last more than an hour. Please dress appropriately for the weather and remember sunglasses and sunscreen for sunny days and extra warm layers for winter tours.
Do I need to bring anything on a hike?
Yes, hiking boots or sneakers are required for all hikes. We also recommend bringing water and a snack. Please dress appropriately for the weather and remember sunglasses and sunscreen for sunny days and extra warm layers for winter hikes.
Am I expected to tip my guide?
While tips are never expected, if you enjoyed your experience, please consider showing your guide with gratuity. Any amount is appreciated.
Are children allowed on tours and hikes?
Yes, children of all ages are welcome on our family friendly Steeples & Stories walking tour. Guests must be 12+ years of age on our other tour offerings. We offer child-priced tickets (ages 4-11) for most activities and children under 3 tour for free. All children under the age of 18 must be accompanied by a parent or legal guardian to join tours or hikes.
Are there additional promotions?
If you take a picture with your guide and tag “The Montana History Foundation” in a post about the tours, you will be eligible for an additional coupon.
Where do I find general visitor information and COVID-19 guest expectations?
Please see Visit Helena at https://helenamt.com/ for information about visiting Helena, including lodging, other activities, hiking and skiing.
Masks are not required as tours all take place outside. However, MHF acknowledges precautions taken to help prevent the spread of Covid-19. We respect each individual’s decision to wear or not wear a mask during the tours.
If you have a question that was not addressed here, please call 406-202-8196 or email [email protected] for more information.